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 At ELK RIVER POWERSPORTS our goal is to provide you with outstanding customer service. Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
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"Like many my experience with many motorcycle dealers in the region have been disappointing, most act like if your not flashing 20 grand cash in the air they have no time for you. Just by chance one day while I was in Fayetteville I stopped at Elk River Powesports to check them out and ask some questions as I was considering another bike after many years away from riding, these folks were super friendly, very helpful and while I did not end up buying my current bike from them, found exactly what I was looking for from a private seller, Elk River Powersports was the first place I went for my initial service and they treated me right and that is as it should be because when I do get ready for a new bike this will be where I will go!"
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By: Daniel Goodspring, TN
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"My experience was great with Elk River. I was looking for a Ninja 250 and the dealers in my area (Nashville) were too busy to help me. I decided to call Elk River and boy I am glad. They were extremely friendly and even got the bike ready in 2 hours for me to come down and purchase it. I was in and out very quickly and all my questions were answered by the technician. I highly recommend this dealership. It was worth the 60 mile drive! "
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By: Donald Spring Hill, TN
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"Louis&paul bent over backwards to help me get my motorcycle I will be telling all of my friends about the dealership &how helpfull they have been Thanks Guys"
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By: Kenneth ardmore, AL
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"I have bought from this shop a 2007 Suzuki S-40, 2007 Yamaha V-Star Silverado, 2008 Yamaha Royal Star Venture, and a 2009 V-Star 1100 and accessories. All of the staff is easy to work with and friendly. It is an "Old style" cycle shop and you can get advice from the maintenance staff if you are a do-it yourselfer. The staff is ready to bend over backwards to satisfy the customer. Excellent experience each and every time I visit the shop. The dealership stands behind what they sell and treat customers fairly. "
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By: Mike Toney, AL
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"I recently purchased a set of tires from Elk River Powersports for my Harley V-Rod, this was an outstanding buying experience. Great sales and service throughout, an unbeatable combination.
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By: Thomas Fayetteville, TN
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"Me and the wife got out today looking at new dirt bikes and atv's, went to a few other places and sales were awful and not much of a selection. Then we headed to Elk River and the sales guys and owners were super friendly, answered all our questions and really did a great job for us. We are now proud owners of a Kawaski dirt bike and atv. Great job guys. and will be doing any other shopping with you guys FIRST."
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By: Kelly & Jennifer Arab, AR
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"I went to several dealerships in the area, both in Tn. and Al. only Elk River's Saleman did any follow-up.. I really like the Mule.. "
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By: Anonymous Fayetteville, TN
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"What a wonderful buying experience. Bought a beautiful bike at a great price and they even delivered it to me. Ken made me feel right at home. I highly recommened Elk River Powersports if you are looking for great prices and friendly service."
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By: Stephen Elkmont, AL
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By: Chris & Allison Madison, AL
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"I ended up buying my bike (2009 ZX-14) from another dealer only because they ran out, but I got my first 600-mile checkup and felt they did a tremendous job. These guys actually get on the bike, ride it, give it another once over and the whole nine. Sounds trivial, but you wouldn't believe how many folks I've talked to that said the "other guys" didn't even bother to take the bike for a test ride after having worked on it. Literally everyone I talked to was laid back and easy to talk to - always willing to answer questions and go the extra mile. I really appreciate a place that doesn't put pressure on you as soon as you walk in the door too. Can't find a better sales/service center staff in the southeast, in my opinion."
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By: John New Market, AL
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"Elk River Powersports is hands-down the best motorcycle shop I have ever been in. From sales to service, they are 5 stars! They make you feel like one of the family. I recommend them to everyone I meet without hesitation. Keep up the good work, guys!"
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By: doug hazel green, AL
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"Stopped in to look and ended up purchasing. Was shown new and used bikes in the range we were looking for. Ken answered question with no sales BS. Sales staff went over helmets and difference between them. Over all a good shopping experience"
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By: Dick Pulaski, TN
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" ONCE AGAIN YOU GUYS MADE ME FEEL AT HOME WITH FRIENDS! ALL I WANTED WAS A 4000MI. SERVICE! I GOT A LOT MORE THAN THE SERVICE! IT WAS LIKE BEING WITH AND SPENDING TIME WITH MY FRIENDS! I'LL SEE YA AGAIN SOON! PAUL "
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By: PIZZA PAUL PETERSBURG, TN
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"HEY ALL YOU GUYS TREATED ME GREAT! I COULDN'T STOP UNTILL I GOT TO KNOW ALL OF YOU AND ENJOYED EVERY MINUTE OF IT! HA! I'LL BE BACK! HAD A GREAT TIME HARASSING EVERYONE! SEE YA IN A LITTLE WHILE! PIZZA PAUL "
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By: PIZZA PAUL PETERSBURG, TN
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"MERRY CHRISTMAS AND HAPPY NEW YEAR!
THANKS FOR TREATING ME LIKE FAMILY. WISHING YOU ALL THE BEST FOR 2009."
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By: Aaron New Market, AL
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"This was my very first ATV purchase. Your team made buying my new atv a wonderfull experience for me and my wife, as we have enjoyed our new 4 wheeler very much. Your staff is very professional, and made us feel at home. They went well above and beyond our expectations. I have and will continue to recommend you to the people here in alabama
Thank you
Drew and Brandy Gardner
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By: Drew Guntersville, AL
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"I have been passivly trying to buy a dirt bike for the past few weeks. Your salesman Louis earned my business by doing things like returning my call and actually taking the time to answer my questions. It still amazes me how many dealerships have forgotten how to earn a persons business. I told the salesman what I was willing to spend, and he worked the deal. The whole process took a couple of days and phone calls but Louis worked hard to get me where I needed to be. I really didn't think I would be able to buy a new bike, based on my dealings with the dealers around the Huntsville area. Needless to say, I was pleasantly surprised when the salesman called and told me to come up and pick up my bike. Great buying experience, the bike was ready when I walked in the door and after only a few minutes I was on my way, with a great bike and a great deal."
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By: Jason Huntsville, AL
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"These guys are great!!!! They are very friendly and helpful! The salesmen are very knowledgable and cover every question that I have. There was no beating around the bush if one didnt know the answer he would find out the answer. They never looked down on me in any shape, form or fashion. That is what happened at other dealers. Other dealers acted like they didnt want to help me or want my business. These guys are the greatest what more can I say. I am extremely happy with my bike and with the service. Thanks for every thing! "
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By: michael Hazel Green, AL
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"I don't think I've ever had such wonderful service! Everyone went the extra mile for us and made us feel very special, from the moment we walked in. Louise is an excellent salesman and Aaron even went further by delivering our bikes on his way home. You couldn't ask for better service in my opinion. "
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By: Teresa hazel green, AL
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"THEY TREATED ME LIKE FAMILY! THANKS, ITS NICE TO HAVE YOU GUYS HERE.
NEW MARKET AL"
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By: Anonymous
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"The guys at Elk River are great!!!! "
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By: James Culleoka, TN
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"Awesome group of people!!!!! Was a great buying experience. Blows ALL OTHER bike shops away!!!!!!!!"
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By: Austin Toney, AL
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